What type of device do I need to take a course?
All you need to take one of our courses is a desktop, laptop, tablet, or mobile device with a high-speed internet connection such as WiFi or a wired connection.
If you need assistance while taking a course you can contact the AdvanceOnline Solutions Customer Care team 24/7! To speak to one of our team members, please call our U.S.-based telephone support center at 713-952-1100. Click HERE
to submit your question via our online form.
What browser should I use on my device to take the online training course?
Our training courses run in your internet browser. We recommend connecting to a broadband internet connection (WiFi) for optimal learning. To ensure a high-quality learning experience on your desktop, laptop, tablet, or mobile device, we recommend ...
Do I always have to use the same device when taking my course?
Our courses are designed so you can train anywhere, anytime, on any device. This means you can start your course on one device, log off, and resume your training on any other device (laptop, desktop, tablet, or mobile device). If you are taking a ...
What browser settings do I need to use to take the courses?
Our training courses are designed to be interactive for the best learning experience. Our courses include multimedia, narration, interactive lab exercises, links to regulations, and objective-based exams. All of these features require specific ...
Why did I receive an error message that my time has exceeded 7.5 Hours?
OSHA regulations only allow for 7.5 hours of training in a 24-hour period. If you have reached the time limit the course will "time out" and you’ll have to wait until the next day to continue your OSHA training. AdvanceOnline OSHA Outreach courses ...
How do I print a certificate after I complete the course?
Once you successfully pass the course, we automatically generate a certificate of completion in our Learning Management System. A pop-up will appear in the course that allows you to print or download your certificate. HELPFUL TIP: Don’t have a ...