Individuals
How do I set the security question on my account?
We recommend you set a security question on your account so you can access your account if you forgot your username or password. STEP 1: Go to our website at www.advanceonline.com and click on the “Training Login” button at the top of the page and ...
How do I update my address in my account?
STEP 1: Once you are logged into your account, click on "My Information". STEP 2: Edit your address and then click "Finish". NOTE: To update your name, please call our Customer Care Team at 713-952-1100 or read "How do I correct my name on my ...
How do I correct my name on my account if it has a typo or is spelled wrong?
It is important that your name is spelled correctly on your account. Your name is used on your certificates and OSHA DOL Card. As a user, you cannot edit your first or last name. We understand that typos happen and we are happy to assist you in ...
What do I do if I forgot my password?
IMPORTANT: If your account was not set up with a security question, you will have to call our Customer Care Team to reset your password. Our U.S.-based team is available 24/7! Please call us at 713-952-1100. STEP 1: Did you set up a security question ...
As an existing customer how do I purchase a course in the AdvanceOnline Training Center?
Once you have a username and password for the AdvanceOnline Training Center, you can purchase courses directly from the Catalog. NOTE: Are you an administrator for your organization? Click HERE to learn how to purchase courses as an admin and assign ...
What information is available in my LMS account?
Everything you need to track and manage your online training is available in The AdvanceOnline Training Center. Once you log into your account you will see the screen below. From these options, you can take your courses, update your account ...
How do I change my password?
We recommend you change your password after you log in for the first time. Passwords are case-sensitive and must be 5 to 50 characters in length. STEP 1: Once you log into your account click on "My Password". STEP 2: Enter your current password and ...
What is an LMS?
"LMS" stands for Learning Management System. We also refer to our LMS as the "AdvanceOnline Training Center". Students log into an LMS to take their courses. Courses can be completed anytime, anywhere. The LMS keeps track of progress in the course ...
How do I print a purchase receipt?
Immediately after you purchase a course or courses a purchase receipt is available. To access your receipt Click on "My Account" then "My Purchases" to view your orders. Step 1: Click on "My Account" Step 2: Click on "My Purchases" Step 3: Click ...